Mission and Vision


Provide for the safe and efficient movement of people and goods.


A safe, reliable and multimodal transportation system that promotes Vermont’s quality of life and economic wellbeing.

Strategic Goals and Agency-wide Objectives

Goal 1: Provide a safe and resilient transportation system that supports the Vermont economy.

  • Reduce the number of major crashes
  • No unplanned road closures or restrictions due to conditions within VTrans’ control
  • Increase the resilience of the transportation network to floods and other extreme weather and events.

Goal 2: Preserve, maintain and operate the transportation system in a cost effective and environmentally responsible manner.

  • Maintain pavement, structures and other transportation system assets in a state of good repair
  • Implement an Asset Management System and integrate it with Planning and Programming
  • Minimize the environmental impacts of the transportation system.

Goal 3: Provide Vermonters energy efficient, travel options.

  • Minimize traveler delay
  • Increase use of walking, biking, transit, rail, and Travel Demand Management options
  • Increase use of state and municipal Park & Ride system

Goal 4: Cultivate and continually pursue innovation, excellence and quality customer service.

  • Information given to customers is accurate and comprehensive
  • Staff are competent, fair, polite and sympathetic to customers’ needs
  • Staff deliver the outcome as promised and manage any problems

Goal 5: Develop a workforce to meet the strategic needs of the Agency.

  • Recruit excellent, qualified and diverse employees.
  • Retain and develop excellent and diverse employees
  • Implement succession planning