Mission and Vision

Mission

Provide for the safe and efficient movement of people and goods.

Vision

A safe, reliable, and multimodal transportation system that promotes Vermont’s quality of life and economic well-being.

Strategic Goals and Agency-wide Objectives

Goal 1: Provide a safe and resilient transportation system that supports the Vermont economy.

• Reduce the number of major crashes
• No unplanned road closures or restrictions due to conditions within VTrans’ control
• Increase the resilience of the transportation network to floods and other extreme weather and events

Goal 2: Preserve, maintain, and operate the transportation system in a cost effective and environmentally responsible manner.

• Maintain pavement, structures, and other transportation system assets in a state of good repair
• Implement an Asset Management System and integrate it with Planning and Programming
• Minimize the environmental impacts of the transportation system

Goal 3: Provide Vermonters energy efficient travel options.

• Minimize traveler delay
• Increase use of walking, biking, transit, rail, and Travel Demand Management options
• Increase use of state and municipal Park & Ride system

Goal 4: Cultivate and continually pursue innovation, excellence, and quality customer service.

• Information given to customers is accurate and comprehensive
• Staff are competent, fair, polite and sympathetic to customers’ needs
• Staff deliver the outcome as promised and manage any problems

Goal 5: Develop a workforce to meet the strategic needs of the Agency.

• Recruit excellent, qualified and diverse employees
• Retain and develop excellent and diverse employees
• Implement succession planning