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Bureau of Innovation, Learning, and Development


Welcome to the Vermont Agency of Transportation's BuILD (Bureau of Innovation, Learning, and Development). Our mission is to foster a culture of continuous improvement and professional growth within the Agency. By integrating cutting-edge innovation with comprehensive training programs, we empower our workforce to meet the evolving transportation needs of Vermont. Through collaboration and forward-thinking initiatives, we strive to enhance the efficiency, safety, and sustainability of our state's transportation workforce and their daily work. Join us in driving Vermont's transportation future forward.

We believe in making an IMPACT; Inclusion, Modernization, Positive Partnerships, Adaptability, Continuous Improvement, and Teamwork.

BuILD is made of the following five sections.

Business Intelligence and Performance

Continuous Improvement

Vermont Local Roads

VTrans Training Center

Workforce Management


Christine Hetzel MSOL, PMP
Bureau of Innovation, Learning, and Development Director
Vermont Agency of Transportation
219 North Main Street
Barre, VT 05641