Mission and Vision

Mission

Through excellent customer service, provide for the safe and efficient movement of people and goods.

 

Vision

A safe, reliable, and multimodal transportation system that grows the economy, is affordable to use and operate, and serves vulnerable populations. 

 

Strategic Goals 

 

GOAL ONE: Promote organizational excellence by attracting, developing, and retaining a talented, diverse, and engaged workforce.

GOAL TWO: Grow Vermont’s economy by providing a safe, reliable, and efficient transportation system in a state of good repair.

GOAL THREE: Make Vermont more affordable and serve the vulnerable by providing accessible, convenient, and affordable travel choices.

GOAL FOUR: Transition to an energy efficient, advanced technology transportation system.

GOAL FIVE: Modernize and improve government efficiency through innovation, continuous improvement, and quality customer service.