Mission and Vision


Provide for the safe and efficient movement of people and goods.



A safe, reliable, and multimodal transportation system that promotes Vermont’s quality of life and economic well-being.


Strategic Goals and Agency-wide Objectives

Goal 1: Provide a safe and resilient transportation system that supports the Vermont economy.
  • Reduce the number of major crashes
  • No unplanned road closures or restrictions due to conditions within VTrans’ control
  • Increase the resilience of the transportation network to floods and other extreme weather and events
Goal 2: Preserve, maintain, and operate the transportation system in a cost effective and environmentally responsible manner.
  • Maintain pavement, structures, and other transportation system assets in a state of good repair
  • Implement an Asset Management System and integrate it with Planning and Programming
  • Minimize the environmental impacts of the transportation system
Goal 3: Provide Vermonters energy efficient travel options.
  • Minimize traveler delay
  • Increase use of walking, biking, transit, rail, and Travel Demand Management options
  • Increase use of state and municipal Park & Ride system
Goal 4: Cultivate and continually pursue innovation, excellence, and quality customer service.
  • Information given to customers is accurate and comprehensive
  • Staff are competent, fair, polite and sympathetic to customers’ needs
  • Staff deliver the outcome as promised and manage any problems
Goal 5: Develop a workforce to meet the strategic needs of the Agency.
  • Recruit excellent, qualified and diverse employees
  • Retain and develop excellent and diverse employees
  • Implement succession planning